Privacy policy
Last Updated: May 2026
Oh' Alyanna ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit ohalyanna.com or make a purchase.
Information We Collect We may collect the following personal information:
Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third party payment processors)
IP address and browsing data
Order history and preferences
How We Use Your Information We use the information we collect to:
Process and fulfill your orders
Send order confirmations and shipping updates
Respond to customer service inquiries
Send promotional emails and SMS messages where consent has been given
Improve our website and customer experience
Comply with legal obligations
Phone Number Use By providing your phone number to Oh' Alyanna you consent to receiving transactional text messages related to your order including order confirmations, shipping updates, and delivery notifications. If you opt in to marketing communications you may also receive promotional text messages. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or by contacting us at hello@ohalyanna.com. Opting out of marketing texts will not affect transactional messages related to active orders.
Email Communications By providing your email address you consent to receiving transactional emails related to your order. If you subscribe to our mailing list you consent to receiving promotional emails. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting hello@ohalyanna.com.
Sharing Your Information We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third party service providers who assist us in operating our website and fulfilling orders including but not limited to:
Payment processors
Shipping and fulfillment partners
Email and SMS marketing platforms
Analytics providers
All third party providers are required to keep your information confidential and use it only for the services they provide to us.
Cookies and Tracking Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and serve relevant advertisements. You may disable cookies through your browser settings however some features of our website may not function properly as a result.
Third Party Advertising We may use third party advertising platforms including but not limited to Meta and Pinterest to serve ads. These platforms may use cookies and tracking pixels to deliver personalized advertisements based on your browsing behavior. You can opt out of personalized advertising through your device or browser settings.
Data Security We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights Depending on your location you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications at any time
To exercise any of these rights please contact us at hello@ohalyanna.com.
Children's Privacy Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information please contact us immediately.
Changes to This Policy We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website following any changes constitutes your acceptance of the updated policy.
Contact For any privacy related inquiries please contact us at hello@ohalyanna.com.